By the third week of August, our diary starts filling with a specific kind of call. Not emergencies, just homeowners who got caught out last
It starts small. A faint knocking sound from the airing cupboard that you tell yourself is just the pipes settling. A radiator in the back
A customer in Cheshunt rang us at half past eleven on a Sunday night last winter. Their boiler had stopped working, two children were asleep
Three callouts on the same boiler in one winter, that’s usually the moment people finally ring us about a Boiler Replacement Service instead of another
Cold house, cold morning. You come downstairs already knowing something’s off before you’ve touched the thermostat. The Boiler Repair Services: dead, or it’s firing but
You know what really gets on my nerves? Hearing about another family who’ve been ripped off by some bloke in a van claiming he’s a
Look, nobody wakes up thinking “brilliant, today’s the day I’ll spend three grand on a new boiler”. It’s one of those things you keep putting
I’ll be straight with you – most people don’t think about their boiler until it stops working. Then it’s a panic situation, trying to find
Last winter, we received a call from a customer at half past eleven on a Sunday night. Her boiler had packed in completely, the house
You know what nobody warns you about when you buy your first house? Boilers need looking after. Properly. Not just when they break – regularly,
