It’s rarely convenient. The heating cuts out halfway through a shower in Hemel Hempstead, or you come downstairs in Cheshunt on a Tuesday morning to
By the third week of August, our diary starts filling with a specific kind of call. Not emergencies, just homeowners who got caught out last
It starts small. A faint knocking sound from the airing cupboard that you tell yourself is just the pipes settling. A radiator in the back
A customer in Cheshunt rang us at half past eleven on a Sunday night last winter. Their boiler had stopped working, two children were asleep
A boiler in a house near Waltham Cross ran for six years without ever being looked at. Worked fine right up until it didn’t, and
Cold house, cold morning. You come downstairs already knowing something’s off before you’ve touched the thermostat. The Boiler Repair Services: dead, or it’s firing but
Last winter, a woman rang us at half eleven on a Tuesday night. The boiler had conked out completely. Three kids in the house, temperature
You know what really gets on my nerves? Hearing about another family who’ve been ripped off by some bloke in a van claiming he’s a
I’ll be straight with you – most people don’t think about their boiler until it stops working. Then it’s a panic situation, trying to find
Last winter, we received a call from a customer at half past eleven on a Sunday night. Her boiler had packed in completely, the house
